Customer Design Technician Associate - Senior

** Job Posting End Date
** 03-10-2026

Please note the job posting will close on the day before the posting end date
** Job Summary
** Responsible for performing entry level technical work and related activities associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of Company equipment and facilities.
** Job Description
**** Customer Design Technician Assoc.

- Customer Design Technician Sr.:
**** What You'll Do:
**** Technical Proficiency:
*** Possesses technical knowledge acquired from an Associate Degree in Electrical/Electronic/ Civil/Mechanical Engineering Technology.
* Gains knowledge of standards, codes, and regulations relevant to area of assignment.
* Gains knowledge with pertinent equipment, material, systems, and business processes.
* Assists employees in handling defined portions of routine problems when beneficial to AEP.
* Possesses basic computer literacy, knowledge, and skills.
** Leadership & Guidance:
*** Performs work activities as assigned and coached by higher level employees.
* Demonstrates ability to work with others in supplying information and seeking assistance as necessary.
** Planning & Organization Ability:
*** Plans work in accordance with AEP standard planning practices.
* Prioritizes routine work to meet the demands of the company.
* Maintains accurate records.
** Problem Solving & Initiative:
*** Applies technical knowledge and experience in resolving problems encountered in assigned work.
* Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills.
* Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems.
** Communication & Interpersonal

Skills:

*** Communicates effectively, both orally and in writing with internal and external customers.
* Assists in the preparation of technical reports and papers.
* Demonstrates the ability to be a team player.
* Relates to people in an open, friendly, and sincere manner.
** Decision Making & Business Awareness:
*** Develops decision-making skills based on sound judgment and job knowledge.
* Develops an understanding of the roles and responsibilities of the local organizational unit.
* Refer to attached matrix for required qualifications.
*
* What We're Looking For:

**** Customer Design Technician Assoc.:
***
* Education and Experience requirements:

*** High school diploma or equivalent plus 2 years or related utility industry work experience
* or an associate degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields.
*
* Licenses/Certifications:

*** Valid Driver's License
** Customer Design Technician:
***
* Education and Experience requirements:

*** Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience
* or a high school diploma or equivalent and 4 years of related utility industry work experience.
*
* Licenses/Certifications:

*** Valid Driver's License
** Customer Design Technician Sr.:
***
* Education and Experience requirements:

*** Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields, with a minimum of 4 years of related utility industry work experience,
* OR High school diploma or GED, with a minimum of 6 years of related utility industry work experience, including experience in work activities and projects requiring technical engineering knowledge.
* Meets expectations of the Technician level.
*
* Licenses/Certifications:

*** Valid Driver's License
** OTHER REQUIREMENTS:
*** Physical Demands
-Varies by location or territory.
* In some locations or territories, technician must be able to:
Walk right ways of various terrain in adverse conditions to patrol distribution power lines to determine damage.
* Carry and handle telescopic measuring sticks and switching sticks that weigh 11 pounds.
* May be required to use a brush axe (approx. 6 pounds) or machete (approx. 2 pounds) to clear brush for walking and staking in survey work.
** Drive Time Requirement:
*** Successful candidate must live or be willing to relocate…