Banquet Captain

Description

Full Time & Part-Time Opportunities!

TO APPLY - text APPLY to

Our Teammates Enjoy:

• Great Pay and Great Tips

• Overtime eligibility for schedules over 40 hours/week

• Paid Sick Leave benefits available in applicable states

• Benefits package with health, dental and life - View our full benefits page at

• FREE Education assistance

• Scratch kitchen

• Authentic family recipes

• Lots of other perks and discounts

Job summary:
Supervises a team responsible for serving food and beverages to banquet guests. Responsible for
all aspects of professional service and guest satisfaction. Oversees proper set up and break down
of banquet room.

Essential functions:
Must be willing and able to:

• Comprehend and follow specific banquet instructions including check lists, contracts, room diagrams, and inventory sheets

• Coordinate and check all opening set up

• Determine the order of service (who does what, and when it is done)

• Greet the host/hostess and all guests

• Accommodate any special needs or requests by the host

• Accurately time each course

• Master all server functions

• Perform bartender functions

• Inventory liquor before and after a banquet

• Prepare ingredients needed for recipes of mixed beverages

• Prepare mixed beverages according to prescribed recipes including alcohol content

• Supervise banquet staff

• Communicate clearly with the kitchen

• Communicate cordially, clearly and effectively with co-workers

• Complete all side work when and as assigned

• Present and answer questions regarding promotional information and materials

• Accurately record and account for all items ordered and served

• Accurately accept payment from guest

• Refrain from smoking for the duration of a shift

• Secure manager's approval regarding any comped or voided item

• Notify guest of any automatic gratuity

• Perform more than one task at a time

• Perform calmly and effectively under pressure

• Communicate with guest clearly, patiently, courteously and with good humor

• Perform varied duties to ensure all aspects of service according to standing operating procedure

• Supervise and check all break down and closing duties

• Ensure that all left over food is properly stored according to standing operating procedure

• Accurately account for and balance all sales and receipts

• Complete a financial check out according to standing operating procedure

Requirements

Must provide a minimum of 2 years full-service banquet experience or the equivalent. After
training, must be able to pass an exam in English with 90% or better in each of the following:

• Menu and specials

• Wine list

• Liquor list and special drinks

• Liquor Liability laws and knowledge

• Accounting procedures

• Layout of restaurant and/or banquet rooms including table numbers

• Individual restaurant orientation material including rules and philosophies

equal opportunity employer