Account Manager

Overview

Kristen Distributing Company is a local, family-owned beverage distribution company based in the Bryan/College Station area. Our mission is to uphold the highest standards by providing exceptional beverages that align with the manufacturer's marketing concepts. We are dedicated to fostering an environment that encourages personal independence, offers abundant opportunities, and prioritizes the development that enhances the strengths and dignity of our employees and customers.

Position Overview:

As an Account Manager at Kristen Distributing Company, you will play a key role in ensuring the seamless execution of product inventory management and customer service at assigned accounts. Your responsibilities will include maintaining accurate inventory levels, placing product orders, and collaborating with store managers to uphold customer satisfaction. You will also act as a liaison between the company and its customers, addressing concerns, supporting delivery operations, and ensuring service excellence.

Your proactive communication and organizational skills will contribute to the overall success of our distribution operations.

• Conduct routine inventory checks at assigned accounts to ensure optimal stock levels.
• Build and maintain positive relationships with customers.
• Promptly address and resolve customer concerns, demonstrating integrity and professionalism.
• Ensure proper product rotation to maintain freshness and compliance with standards.
• Restock shelves in accounts to ensure product availability and presentation.
• Place orders for products required at each assigned account.
• Maintain clear and consistent communication with retail account owners, managers, and employees.
• Support product marketing by setting up Point of Sale materials.
• Adhere to safety protocols and operate vehicles responsibly at all times.
• Ensure the assigned company vehicle is clean and well-maintained, including checking fluid levels, tire pressure, and oil/transmission/water/washer fluid levels.
• Perform inspections using the company's fleet management system, Fleetio, on a daily or weekly basis.
• Manage damaged products by exchanging or repackaging them at retail accounts.
• Deliver hot shots to accounts as needed.
• Perform other job-related duties as assigned, showcasing flexibility and a willingness to contribute to team success.
• Maintain strict adherence to all company policies and procedures.

• Compensation:
  Competitive starting annual salary range of $38,000 - $50,000, structured around your experience and skills.
• Performance-Based Rewards: A quarterly sales bonus tied to achieving sales goals and KPIs, plus supplier incentive opportunities offered throughout the year.
• Comprehensive Insurance Coverage:
  Medical, dental, vision, life, critical illness, and accident insurance for you and your eligible family members.
• Income Protection:
  Voluntary short-term and long-term disability insurance options for employees.
• Base Life Insurance:
  Company-paid policy worth $30,000.
• Work-Life Balance:
  Evenings at home every night and weekends off.
• Financial Security:
  Company matching 401(k) program.
• Paid Time Off:
  Generous paid time off after six months of employment.
• Paid Holidays:
  Seven paid holidays annually.
• Efficient Paydays:
  Bi-weekly pay schedule with direct deposit.
• Employee Counseling:
  Free, confidential counseling from an on-staff counselor.
• Provided Equipment:
  Essential tools and technology to support employees in their roles.

• Education:
• High school diploma or equivalent required.
• Bachelor’s degree in business, marketing, or a related field preferred.
• Experience:
• Proven experience in account management, customer service, or sales, preferably in the beverage distribution industry.
• Skills:
• Strong communication and interpersonal skills to build and maintain relationships with customers and team members.
• Excellent organizational and time-management abilities to handle multiple accounts and tasks efficiently.
• Proficiency in basic computer applications, including Microsoft Office Suite, Route Accounting Software, and fleet management systems (e.g., Fleetio).
• Problem-solving skills with a proactive approach to resolving customer…