Cashier, Retail

About the Role

The Cashier plays a vital role in ensuring a smooth and efficient checkout experience for customers, directly impacting overall customer satisfaction and store performance. This position requires handling monetary transactions accurately and efficiently while maintaining a friendly and professional demeanor. The Cashier is responsible for operating the cash register, processing payments, and providing receipts, all while adhering to company policies and procedures.

Additionally, the role involves maintaining a clean and organized checkout area and assisting with light janitorial duties to support store operations. Ultimately, the Cashier contributes to a positive shopping environment by delivering excellent customer service and supporting team efforts.

• High school diploma or equivalent.
• Previous experience in cashiering or customer service roles preferred but not required.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to perform repetitive motions and lift/carry items up to 50 pounds.
• Strong communication skills and a customer-focused attitude.

• Experience using point of sale (POS) systems in a retail environment.
• Familiarity with janitorial duties and maintaining cleanliness standards.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work varied shifts including evenings, weekends, and holidays.
• Prior experience handling phone communications professionally.

• Operate the cash register to process cash, credit, and debit transactions accurately and efficiently.
• Greet customers warmly and provide assistance with inquiries or concerns to enhance their shopping experience.
• Maintain cleanliness and organization of the checkout area, including performing light janitorial duties as needed.
• Handle repetitive motions involved in scanning items and bagging purchases while ensuring accuracy.
• Assist with lifting and carrying heavy items when necessary to support store operations.
• Demonstrate proper phone etiquette when answering customer calls or communicating with team members.
• Work a flexible schedule, including weekends and holidays, to meet store staffing needs.

The required skills such as cashiering and operating a cash register are essential for accurately processing customer transactions and ensuring a seamless checkout process. Repetitive motions are a daily part of scanning items and handling payments, requiring stamina and attention to detail. Customer service skills are critical for engaging with customers positively, resolving issues, and creating a welcoming atmosphere. Janitorial duties and the ability to lift and carry heavy weights support maintaining a clean and safe work environment.

Phone etiquette and familiarity with point of sale systems enhance communication efficiency and transaction accuracy, contributing to overall store success.