Administrative Assistant - Forensics Services; Transition Training

General Summary

Under direction of the Forensic Operations Manager, provides administrative assistance to the forensic services staff, including answering and screening phone calls; handling and processing email, mail and other correspondence directed to the office; greeting and assisting guests to the office; data entry and clerical duties related to a medicolegal office; performs other duties as needed

Communicates with families, funeral homes, attorneys, insurance companies, law enforcement, and other agencies as needed for cases; review final autopsy reports for typographical errors; ability to review and maintain confidentiality of sensitive case information; data entry into the TXEver database for the signing and amending of death certificates; handling incoming and outgoing mail and packages; answering the door, signing in and greeting guests;

receiving and answering email and faxes; processing and filing of documents and reports, including authorization to cremate permits, records requests, transportation forms and other office paperwork; must be willing to be trained to assist in the release of decedents and personal effects; other duties as assigned

Forensic Operations Manager

Required:

High School Diploma or G.E.D.
Preferred:
Associates or Bachelor’s Degree

Required:

1 year experience in clerical environment
Preferred:
Prior experience in medicolegal or funeral home environment with clerical duties

Typical:
Sitting, standing, walking, stooping, kneeling, and reaching; occasionally pushing/pulling weights up to 50 lbs. related to paper and office equipment;

Typical:
Able to communicate effectively both verbally in and writing; establish and maintain effective working relationships with co-workers, county employees, and other entities, including news media, attorneys, law enforcement agencies and the general public; general knowledge of office related products such as calculator, computer, copy machine, fax machine, computer operations with word processing, spreadsheet, and/or other software experience, and data entry and retrieval within a case management system;
Preferred:
Knowledge of medical and medicolegal terminology

Typical: A comfortable indoor environment;
Requires sitting, standing, walking stooping, kneeling, reaching, lifting, carrying, pushing and pulling. There may be possible exposure to factors that may cause physical discomfort such as odors. There may be occasional potential exposure to blood/bloody fluid or potentially infectious material or other hazardous material.