PC Service Manager

Overview

Orkin has proudly set the standard for reliability and performance in the pest control industry for over 120 years. Known for its innovative approach to Integrated Pest Management, Orkin provides effective and safe pest control solutions backed by one of the industry's most comprehensive guarantees. Joining Orkin means becoming part of an award-winning team with access to hands-on training, no prior industry experience required, and significant growth opportunities.

As a subsidiary of Rollins, Inc., Orkin offers job stability in a recession-resistant industry. At Orkin, it’s not just a job—it's a career.

This is a full-time, on-site role for a PC Service Manager, based in Brunswick, GA. The Service Manager will oversee pest control service operations, ensuring customer satisfaction and maintaining high-quality service standards. Responsibilities include managing a team of technicians, coordinating service schedules, addressing customer concerns, and ensuring compliance with safety and quality standards. The Service Manager will also contribute to employee development through training and support, develop solutions for pest issues, and monitor service metrics to optimize operations.

• Leadership and Team Management:
  Experience in leading, managing, and mentoring a team to achieve operational excellence.
• Customer Service:
  Strong interpersonal skills to resolve customer concerns and maintain high levels of satisfaction.
• Problem-Solving and Organizational
  
  Skills:
  
  Ability to identify and implement effective pest control solutions while managing service schedules efficiently.
• Knowledge of Safety Standards:
  Understanding of safety regulations and compliance requirements in pest control or similar industries.
• Technical
  
  Skills:
  
  Familiarity with pest control methods, practices, or willingness to learn through Orkin’s comprehensive training program.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills for interaction with team members and customers.
• Ability to work on-site in Brunswick, GA, and availability to work a full-time schedule.
• Experience in the pest control industry is a plus but not required.
• High school diploma or equivalent is required; additional education or certifications are a plus.