MSG Regional Cleaner

Overview

MSG Regional Cleaner – The key role is to support the day-to-day operations of several Hillpointe properties. The Regional Cleaner will maintain the cleanliness and sanitization of all public areas, vacant units, and grounds. Attention to detail and the ability to ensure a clean, safe, and welcoming environment for Hillpointe residents while adhering to safety/health protocols.

General Administrative / Office

• Serve as a positive representative of the property, Hillpointe, and clients.
• Maintain a professional image, positive attitude and adhere to dress code and uniform requirements.
• Communicate frequently with the POD Leader on vital needs of the properties.
• Identify and report any maintenance issues, repairs, or safety hazards to your immediate supervisor.
• Ensure all cleaning checklists and reports are completed on time and accurately.
• Use all company equipment in a responsible manner and in accordance with its operational guidelines and have knowledge of chemicals, equipment, and safety procedures.
• Attend scheduled meetings and complete all required training.
• Report all liability and property incidents to your supervisor immediately.
• Ensure that all workers  compensation claims are reported, and proper paperwork is completed.
• Ensure staff members are adhering to safety procedures.
• Ensure proper notification when quality is not at the priority.
• Requires the ability to travel between Hillpointe property sites.

Field Work and Maintenance

• General Cleaning:
  Sweep, mop, vacuum, and polish floors.
• Dust and wipe down surfaces, fixtures, furniture, baseboards, and equipment.
• Clean and disinfect high touch surfaces, kitchens, restrooms, fitness areas, pet spa and pool.
• Empty all trash receptacles, replace liners, and transport waste to designated areas.
• Replenish supplies in all public areas, e.g.: toilet paper, paper towels, hand soap.
• Wash windows, mirrors, and glass doors.
• Identify and report any maintenance issues or safety issues.
• Perform pre-move in cleans and assist with move-out trash removals.
• Assist in maintaining exterior grounds with trash removal.

• High School Diploma or equivalent preferred.
• Previous experience in janitorial, housekeeping, or custodial work is a plus.
• Ability to understand and follow safety procedures and cleaning protocols.
• Basic knowledge of cleaning chemicals and equipment usage.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Strong attention to detail and commitment to maintaining cleanliness standards.
• Ability to work independently and as part of a team.
• Good time management skills to complete tasks within assigned time frames.
• Ability to communicate effectively with supervisors and team members.
• Adaptability to change priorities and event schedules if needed.

• Frequent standing, walking, bending, and reaching throughout the shift.
• Ability to lift, carry, and move cleaning equipment and supplies weighing up to 50 lbs.
• Tasks may require climbing ladders or working at heights for certain cleaning duties.
• Repetitive motions such as sweeping, mopping, and wiping surfaces.
• Must be able to work in environments that may be warm, cold, or humid depending on the season and event requirements.

• The role is performed primarily in indoor environments.
• Exposure to cleaning chemicals and solutions is common; proper PPE (Personal Protective Equipment) will be provided.
• Work may involve varying noise levels, especially during event setup or breakdown.
• Interaction with other staff and occasional contact with guests may occur.

Note: This document outlines the general nature and level of work expected from individuals in this role. This is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions may be required as necessary by supervisory personnel. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including those contained in the employee handbook.