Enterprise Security System; ESS Administrator - DHS Federal Law Enforcement Training Center; FLETC

Enterprise Security System (ESS) Administrator - DHS Federal Law Enforcement Training Center (FLETC)

Location

US-GA-Brunswick

Remote No

JOB TITLE: Enterprise Support System (ESS) Administrator

GOVERNMENT AGENCY:
Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)

POSITION INFORMATION:
Full-Time Position

LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM;
Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.

POSITION TIMING: Contingent on Contract Award

ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in Dev Sec Ops , Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

Program Overview:

The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.

Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico;
Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.

This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT and media system performance across all FLETC locations. The Enterprise Security System (ESS) Administrator will play a critical role in maintaining the availability, performance, and security of FLETC's ESS environment.

The Enterprise Security Systems (ESS) Administrator is responsible for the full lifecycle management, configuration, and sustainment of the security systems and related enterprise infrastructure supporting FLETC operations.

RESPONSIBILITIES:

Design, install, configure, and maintain the FLETC Enterprise Security Systems (ESS) environment, ensuring system availability, security, and performance across all training sites.

• Administer and manage physical access control systems, security-related databases, and supporting servers and network infrastructure.

• Implement and maintain cybersecurity and access control measures in accordance with DHS and FLETC standards.

• Coordinate with CSO and CIO stakeholders to support secure facilities and shared system operations.

• Perform regular system patching, updates, and capacity planning to ensure long-term scalability and system health.

• Monitor system performance and proactively identify, diagnose, and resolve issues impacting security systems or end users.

• Develop and maintain detailed documentation, including system configurations, architecture diagrams, and standard operating procedures.

• Support system integration efforts between security platforms and broader enterprise IT environments.

• Participate in audits, compliance reviews, and incident response activities as required.

• Provide advanced troubleshooting and root cause analysis for system and infrastructure issues affecting mission-critical security operations.

REQUIRED:

• Demonstrated experience administering and maintaining enterprise-level security systems, including physical access control, surveillance, and visitor management technologies.

• Expertise in server, database, and infrastructure management within a secure enterprise environment.

• Strong understanding of system security principles, access control, and vulnerability management.

• Proficiency in system monitoring, performance tuning, and issue resolution across hardware, software, and network layers.

• Experience developing and maintaining detailed system documentation and operational procedures.

• Ability…