Accounts Receivable Clerk

Join Our Team as an Accounts Receivable (AR) Clerk

We are seeking a detail-oriented and customer-focused Accounts Receivable (AR) Clerk to support accurate payment processing, customer communication, and timely cash collection. This role is ideal for someone who enjoys organization, customer interaction, and contributing to the financial health of the organization. The AR Clerk plays a key role in maintaining clean financial records while providing excellent customer service.

This position includes a developmental career track, with opportunities for increased responsibility and pay based on skill mastery, performance, and business needs.

The AR Clerk supports daily accounts receivable operations and customer account management.

• Posting customer payments accurately and timely
• Delivering customer invoices
• Answering routine customer questions
• Coordinating order pickups and standard shipping tasks

• Enter, post, and reconcile customer payments quickly and accurately
• Process credit card payments and check-by-fax transactions
• Assist customers with account questions and payment research
• Contact customers with overdue balances and support timely payment collection
• Notify customers when orders are placed on credit hold
• Communicate with customers when orders are ready for pickup and provide invoices
• Ship outsourced products and track vendor deliveries
• Generate customer correspondence and reports as required
• Support additional project work or duties to protect company receivables
• Participate in training initiatives and continuous improvement efforts

• Willingness to learn systems, processes, and customer accounts
• Ability to work under close supervision during training
• Professional and pleasant phone demeanor
• Strong verbal and written communication skills
• Ability to work under deadlines and in stressful situations
• Typing speed of at least 35 WPM
• Proficiency using a 10-key calculator
• Basic computer literacy;
  Microsoft Office experience preferred
• Prior experience in collections, payment posting, or phone-based customer support is helpful

• Days:
  Monday through Friday
• Hours:
  • Start Time: 8:30 AM
  • One-hour lunch break
  • End Time: 5:00 PM (or until daily work is completed)

• Health, Dental, and Vision Insurance
• Ancillary coverage including AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, and Hospital Confinement
• Whole and Term Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Immediate 401(k) eligibility
• Exceptional Corporate Support

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status.