Quality Assurance Specialist Childcare

Overview

Brownsville, TX 78520

Salary Range: $42,000.00 - $42,000.00 Salary/year

Position Type:
Full Time Regular

Quality Assurance Specialist conducts internal monitoring of the program to evaluate effectiveness and compliance with policies and procedures to include financial services payments and reporting requirements.

• Develop and implement a comprehensive monitoring plan to ensure compliance with local, state, and federal rules, regulations, policies, and procedures.
• Establish and implement a reporting system that provides an analysis of the monitoring results to the Board staff, Director, Supervisors, and direct staff.
• Assist the Director and Supervisors in assessing the training needs of the staff. Provide technical assistance and training as needed.
• Responsible for the Recoupment process for clients and child care providers.
• Responsible for appeals and fact-finding investigations for clients and providers and data entry in PIRTS.

Able to react to change productively and handle other essential tasks as assigned.

• Bachelor’s degree in social work, Child Development, Early Childhood, Special Education, Child or Educational Psychology, or related field, plus two-year experiences in social service, Child Care Licensing, or child development programs. In lieu of bachelor’s degree, 5 years of related experience is required in Workforce childcare, social service, Child Care Licensing, or child development programs.
• Knowledge of TX3C (System).
• Must have excellent verbal, written communication skills, and demonstrated customer service skills.
• Knowledge and understanding of local, state, and federal rules, regulations, and policies.
• Knowledge of Child Care Contract.

• A valid Texas motor vehicle operator’s license and reliable means of transportation.

Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.