Medical Office Lead Hednricks Pediatrics of Brownsburg and Danville

Medical Office Lead for Hednricks Pediatrics of Brownsburg and Danville page is loaded## Medical Office Lead for Hednricks Pediatrics of Brownsburg and Danville locations:
Brownsburg, IN:
Danville, INtime type:
Full time posted on:
Posted Todayjob requisition :
R-15710
** Job Summary :
** Assists in organizing, coordinating, implementing, and supervising activities related to physician practice secretary and Medical Assistants to staff designated in organization chart. Acts as a resource in the absence of the Practice Coordinator or as assigned by the Director of the Practice(s). Responsible for maintaining all practice offices front office or back-office functionality and oversight of the corresponding staff to ensure that excellent customer service for patients as well as operations for the practice are maintained.
** Job Description
***
* Essential Responsibilities:

**** For those in a front office secretary / receptionist role*
* · Performs all typing and copying for the department. Includes creating forms, maintaining menu system, typing reports, minutes, physician, and hospital communications. All word processing and communications to be completed in a timely and efficient manner.
· Is responsible for assuring the completion of requested correspondence by the scheduled due date, unless otherwise indicated by the Practice Coordinator.
· Responsible for answering the phones, retrieving voicemails, initiating phone contact or paging of physicians or inter- and intra- departmental associates as requested.
· Assures coverage of the front office phones when unavailable. Maintains correspondence and message taking that is required from the above-mentioned responsibilities.
· Responsible for the filing and copying of all patient and non-patient related items and correspondence.
· Provide appropriate feedback to ensure efficient and effective front office functions.
· Proficient in hospital EMR system and all tasks associated with front office job duties per EMR protocol.
** For those that are in a clinically based patient care role (MA, or LPN)
** 1. Provides directly and through delegation patient care for facility clients.
* Maintains knowledge of normal/abnormal parameters that identify clients at risk.
* Provides patient care in accordance to standards and guidelines.
* Responds to telephone calls and triages appropriately.
* Provides patient with reassurance, accurate teaching and direction.
2. Ensures efficient delivery of healthcare services throughout the duration of the patient visit.
* Ensures that medical records are completed, accurate and updated.
* Initiates patient contact and prepares patient for examination.  Obtains vital signs, weight, age, temperature, blood pressure, pulse, respiratory, history and chief complaint.
* Observes patients with abnormal signs and symptoms, communicates their condition to the physician and documents the same in the medical record.
* Ensures patient understanding of physician instruction upon discharge.
* Documents patients medical record entries and documents charge information into electronic medical record for billing.
3.  Assist with testing and treatment procedures under the Physicians supervision.
* Assists physician in applying splints and dressings.
* Performs and follows through in all indicated orders from physician.
* Assists with sample medications and sample medication logs.
* Arranges and administers any necessary patient testing or admission. Obtains appropriate referrals required.  Retrieves test results as needed and notifies patient.
* Assists physician in preparing for minor surgeries and physicals.
* Obtains appropriate consents before all invasive procedures or immunizations are preformed.
* Distributes patient education materials as directed.  Assists in patient instruction and ascertains patient understanding regarding treatment and medication usage.
* Performs laboratory tests and treatments as prescribed.
* Assists in maintaining laboratory log.
** Administration

Roles and Responsibilities **
* · Manages and supports the daily operations of the practice secretaries and receptionists or Medical Assistants at all designated locations.
* · Represents the department…