Insurance Admin II

About Us

Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.

We seek motivated individuals who share our core values: commitment, trust, value, and family‑like respect. As a customer‑owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.

• Incentive Program: Company‑wide, goals‑based rewards.
• Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus 12 paid holidays annually.
• Retirement: 401(k) with up to 9% employer contribution/match.
• Health Coverage: Affordable medical, dental, and vision plans.
• Parental Leave: 8 weeks of paid parental leave.
• Life & Disability Insurance: Employer‑paid coverage.
• Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses.

This position will be located in our credit office in Brownfield, Texas.

Bachelor’s Degree in Ag Economics, Ag Business, Business, Accounting, Finance, or a related field or equivalent experience.

• 2–5 years of related business experience. Background or strong understanding of agricultural operations.
• State of Texas Limited Lines or Property and Casualty Insurance License required.

• Performs intermediate‑level, moderately complex administrative duties associated with the sale and administration of crop and multi‑peril insurance in accordance with standard procedures.
• Works closely with more experienced insurance staff and agents, relying on instructions and federal guidelines to perform the functions of the job.
• Works closely with the Insurance Customer Service Manager to stay current on Federal Crop Insurance and Risk Management Agency requirements.
• Works under moderate supervision with analysis, judgment and compliance with applicable regulations required.

• Provides start‑to‑finish processing of information to generate a crop insurance policy for customers by collecting premiums, guiding customers through the process, obtaining appropriate signatures, and ensuring that all necessary data is in place for successful underwriting.
• Provides outstanding customer service for walk‑in crop insurance customers, answers telephone, directs calls and answers questions on customer issues.
• Supports the work of agents performing sales functions in the field by processing data gathered from their sale efforts and directing them as to further the requirements to complete their customer insurance needs.
• Collects data necessary to underwrite crop insurance policies within the requirements of Federal Crop Insurance and Risk Management Agency and performs data entry necessary to originate or maintain crop insurance policies.
• Communicates as required with FSA Office on required documents and with customer as needed to gather appropriate data for their insurance needs.
  
  Maintains awareness of agricultural trends and business activity, Federal Crop Regulations, and legal obligations.
• Maintains required documentation according to retention requirements.
• Monitors and collects billings required under policies.
• Works with more senior staff to resolve questions and to grow knowledge of crop insurance processes.
• Attends trainings and continuing education as required to stay current with crop insurance regulations and requirements.
• Requires after‑hours availability for Crop Hail and Livestock products.

• Skilled in oral and written communication; intermediate skill level in Microsoft Office applications.
• Ability to perform all duties in a manner consistent with ethical standards and confidentiality requirements.
• Ability to reason, judge, compare, calculate, evaluate, and critique information such as written materials, numerical data, responses to customer needs and other work‑related activities.
• Ability to complete work in…