Intake Specialist - NOC - Brown Deer

Job Responsibilities

• Welcome patients and caregivers, ensuring a positive and seamless admission process.
• Collect, verify, and input medical, insurance, and demographic information with accuracy.
• Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms).
• Register patients and manage documents using the Cerner system.
• Conduct safety checks and assist with belongings searches as needed.
• Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.
• Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.
• Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues.
• Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.
• Explain insurance coverage to patients and handle related inquiries.
• Provide clear documentation and communicate cases requiring special attention.
• Participate in on-call, weekend, and holiday coverage as scheduled.

Schedule:

Sunday to Thursday 9:30 pm-6 am (some flexibility)

• High school diploma or equivalent required. Bachelor's degree preferred.
• Mental Health experience preferred.
• Computer skills required, including word processing.
• Previous experience in insurance, billing preferred.
• Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply!

EOE/MFDV

Equal Employment Opportunity and Affi ... (remaining EEO statement text)

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

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MR and Health

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