Field Service Technician Offshore Callout Entry - Level I

Essential Duties

• Maintains a safe and well‑organized work environment.
• Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls and MOB/DEMOB.
• Performs Call Outs (CO) with assistance from a technical expert. Learns to diagnose and repair mechanical problems on multiple compressor configurations.
• Completes and submits required documentation in an accurate and timely fashion.

Performs other duties as assigned.

Ability to:

• Perform all essential duties.
• Develop proficiency in order to perform quality, efficient work with less assistance.
• Begin to demonstrate customer service skills.
• Read, write and speak English (work orders, manuals, etc.)
• Follow all health, safety and environmental procedures.
• Use basic computer skills, including Internet Explorer and Outlook.
• Respond to after hours request regularly on an on call basis.

Knowledge:

• Knowledge of or training in relevant HSE procedures and regulations.
• General mechanical knowledge.
• Basic knowledge of electronics.

• High school diploma or equivalent preferred.
• Valid driver's license and a good driving record.
• Gas or diesel engine and compressor school / training preferred.

Demonstrated mechanical experience.

May serve as a resource to others with less experience.

• Must be fit for duty for the job tasks being performed - Refer to Work Saver Systems sm for full details.
• Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
• Constantly required to display good manual dexterity and to reach with hands and arms.
• Constantly required to talk and hear.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
• Extensive Travel.
• Drives and works in inclement weather for extended periods.

• Problems vary but can usually be identified easily.
• Implants solutions to problems either of limited scope, low complexity or with precedents.
• Performs work using established examples / procedures as a guide.

• Identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.

• Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight.
• Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity.
• Accountable for HSE, service quality, and customer satisfaction.

• Well‑defined, written or verbal instructions or standardized procedures are readily available.
• Must follow and comply with company and department procedures, requests and standards.
• Works under direct supervision during Short Service Employee (SSE) period (1‑6 months).

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.