Field Tech Leaderman; ED

Overview

Job purpose:

Supervise, lead, and train other technicians while performing assigned jobs. Promote good attitudes and aesthetics that are represented of WPI. Plan jobs with Regional Field Service Manager for correct parts, tools, and equipment. Communicate daily with the customer about progress or any circumstances delaying completion within the set time. Promote safe work practices and ensure that JSA and all HSE requirements for the job are followed.

Fill out detailed daily service ticket reports, review with the customer, and obtain signed daily confirmations. Keep the RFSM informed of job progression daily. Tag and turn in all warranty or core part items for processing immediately upon completion of the job, including all unit information (e.g., serial number, location, customer, engine hours, etc.).

• Perform tasks with no supervision.
• Responsible for development of other technicians.
• Able to read schematics, blueprints, sketches, drawings, and specifications.
• Determine the best possible procedure to perform the job safely and effectively.
• Perform GEW Service Bulletin upgrades as set by factory.
• Inspect own work at each step, checking tolerances and correct fit.
• Demonstrate excellent productivity for the job task being performed.
• Complete all required paperwork including labor reporting and documentation of quality control and material movement.
• Work safely and maintain high standards of housekeeping.
• Perform required Preventative Maintenance activities on machinery and/or equipment operated, air tools, air compressor, truck, crane, etc.
• LO/TO of every job assigned and reviewed with crew.
• Must own basic tooling for the position (open end and boxed end wrenches from 1/4" to 2"), (3/8", 1/2" and 3/4" ratchet and socket sets), (air impacts 3/8", 1/2", 3/4"), (screwdriver sets), hammers, sledges, and a Fluke 87 volt ohm meter, at a minimum).
• Aid customers as requested.
• Other duties as may be assigned by management.

• Minimum of 8 years’ relevant experience.
• High School Diploma or equivalent.
• Has attended and passed the OEM Engine Specification and Design course or equivalent, relevant experience.
• Must have a valid driver license and have a driving record that complies with WPI insurance requirements.

• Knowledge of OEM equipment and proficient in troubleshooting.
• Knowledge and experience of tooling.
• Advanced mechanical principles and mathematics.
• Ability to read Blueprints & Schematics.
• Must be proficient in electrical diagnostics.
• Must be proficient in computer skills (basic operation, Windows, and Microsoft Office).
• Knowledge of electronic controls such as PLCs, Murphy panels, Altronic, and ESM.
• Must have supervisory and leadership skills.
• Must be proficient using precision measuring tools.
• Truck crane operation experience.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol
WPI es una institucin EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.