Loss Prevention Specialist

Duties and Responsibilities Shrink Control

• Monitor the checkout area for consumer fraud, associate dishonesty, and compliance with proper cash‑handling and register procedures.
• Follow up on front‑end exception report transactions as directed by the Loss Prevention Manager.
• Observe customers throughout the store to ensure shrink control, safety, and strong customer service.
• Apprehend shoplifters in accordance with state and local laws and company policy.
• Cooperate with police departments, courts, and other public agencies as directed by Loss Prevention and/or Corporate Counsel.
• Monitor the receiving area and conduct delivery audits to detect vendor fraud, associate dishonesty, and compliance with receiving procedures.
• Assist management with loss‑prevention‑related inspections.
• Respond to Electronic Article Surveillance (EAS) alarms.
• Maintain loss prevention and physical security equipment (CCTV systems, EAS equipment, intrusion alarms).
• Conduct store inspections and audits to ensure compliance with shrink‑control and physical‑security policies; document violations and notify store management and the Loss Prevention Manager.
• Conduct internal and vendor investigations as directed by the Loss Prevention Manager.
• Perform additional duties as assigned by the Loss Prevention Manager.

• Participate in the store’s Safety Committee.
• Report all incidents of unsafe associate conduct to store management and the Loss Prevention Manager.
• Report unsafe conditions and take immediate corrective action when imminent hazards are identified.
• Report any deficiencies in food safety standards to store management and the Loss Prevention Manager; take immediate action if freshness or quality standards are not met.

• Communicate regularly with store management regarding all loss prevention issues.
• Train associates on loss prevention programs and policies as assigned by the Loss Prevention Manager.

• Build trust, credibility, and rapport with store management and associates.
• Develop and maintain positive working relationships with local police, law enforcement agencies, and court personnel.