Key Bank-- Sr Tech Lead, Salesforce- Onsite

We are seeking an experienced Senior Technical Lead to manage the Sales Enablement Program within a leading Salesforce Center of Excellence. This strategic leadership role supports sales, marketing, and wealth management domains, driving technical vision, platform excellence, and leading a team of full-time staff and contractors. The ideal candidate will bring extensive expertise in the Salesforce ecosystem, strong leadership capabilities, and a passion for delivering scalable, high-impact solutions that empower commercial teams.

• Oversee the development and execution of the technical strategy for the Sales Enablement Program across multiple business functions.
• Manage the end-to-end delivery of Salesforce solutions, ensuring alignment with enterprise architecture and business objectives.
• Collaborate with stakeholders, product owners, and cross-functional teams to translate requirements into scalable technical solutions.
• Provide mentorship and technical guidance to internal teams and external partners.
• Lead the adoption and integration of modern Salesforce technologies and tools.
• Maintain high standards of code quality, security, and system performance across all Salesforce implementations.
• Cultivate strong vendor relationships and oversee third-party service delivery.
• Promote agile best practices and continuous improvement within the team.
• Effectively communicate complex technical concepts to non-technical stakeholders.

• Proven experience with Salesforce Cloud solutions, Service Cloud, and Financial Services Cloud (FSC).
• Familiarity with Salesforce technologies such as Salesforce Functions, Lightning Web Components (LWC), Salesforce DX, Data Cloud, and Agentforce.
• Strong understanding of Salesforce architecture, integration patterns, and data modeling.

• Demonstrated ability to lead cross-functional teams and manage a hybrid workforce of full-time employees and contractors.
• Excellent verbal and written communication skills, with the ability to influence and build consensus at all levels.
• Experience managing technical roadmaps, project timelines, and delivery milestones.

• Proficiency in Apex, SOQL, REST/SOAP APIs, and CI/CD pipelines.
• Hands-on experience with Dev Ops tools and practices within the Salesforce ecosystem.
• Deep understanding of data governance, security, and compliance best practices.

• Salesforce certifications such as Platform Developer II, Application Architect, or System Architect.
• Experience in the financial services industry or with wealth management platforms.
• Familiarity with agile methodologies and tools such as Jira and Confluence.
• Experience working in a Center of Excellence environment.