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Customer Service Manager — Lead -Impact CSR Team
Job in
Brooklyn, Cuyahoga County, Ohio, USA
Listed on 2026-01-25
Listing for:
EcoShieldPest
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fast-growing pest control company in Ohio is seeking a Customer Service Manager to lead the customer service team, ensuring operational efficiency and exceptional service delivery. Candidates should have at least 2 years of customer service experience and strong conflict resolution skills. The role includes responsibilities such as supervising representatives, overseeing CRM compliance, and improving service delivery. This position offers a competitive salary and comprehensive benefits including medical, dental, and retirement plans.
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