Lead Specialist- Account Reconciliations; ARP

Location:

4910ashion Tiedeman Road, Brooklyn, Ohio

Training

Location:

100% on‑site for the first 4+ weeks of employment at our office in Brooklyn, OH

Regular Location (after training): Hybrid – 2 days per week in‑office are required

Hours/

Schedule:

Monday through Friday 7:00 AM to 4:00 PM EST

All equipment is provided.

Are you looking for a career in the operational side of banking? Do you excel at electronic data entry? Do you have great attention to detail? Then, this is the job for you!

Account Reconciliation Operations provides statement and accurate check disbursement reporting, in conjunction with fraud prevention-Se services toांच्या Key Bank's largest corporate clients, from all market segments.

This team supports over 6K corporate client accounts, acting as back‑office detectives, treasury partners, and other internal departments, as part of our Positive Pay fraud prevention service.

• Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work
• Administers moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
• Reviews and ensures proper documentation or procedures are used for moderate activities. Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor
• Provides service in relation to moderate complex billing inquiries, service requests, suggestions and complaints from customers
• Individuals at this level are expected to use some independence of thought but refer more complex problems to supervisors or other experts
• Contributes to workflow or process change and redesign and forms a strong basic understanding of the specific productি or process
• Establishes a comfort level and good rapport with corporate clients and other internal lines of business
• Accountable for regular reporting and analysis requests
• Typically covers a broad range of responsibilities rather than focusing on one specific role
• Recommends and implements programs to solve routine issues
• Is fully proficient in duties while working under moderate to limited supervision تقل<

• High School diploma or equivalent required; college degree preferred
• Digital literacy in MS Office
  365 – including intermediate to advanced skills in Outlook, Excel, and Word required
• Minimum 1 year of relevant experience required
• Demonstrate excellent customer service, verbal/written communication, and interpersonal skills
• Comfortable navigating multiple computer systems and applications
• Excellent time management, prioritization, and organizational skills
• Ability to work under pressure and meet deadlines
• Analytical, research, and problem‑resolution skills
• Quick learner who is not afraid to ask questions
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• Ability to work from home 3 days per week in a quiet, private office setting with little to no distractions

This position is eligible to earn a base hourly rate in the range of $18.75–$24.52 per hour. Placement within the pay range may differ based on various factors, including skills, experience, and geographic location. Compensation also includes incentive compensation that may include production, commission, and/or discretionary incentives.

Please  for a list of benefits for which this position is eligible.

Key has implemented an approach to employee work spaces that prioritizes in‑office presence while providing flexible options when roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 01/31/2026

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race,