Case Manager, Community Site

About the Center

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we have worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With over 900 staff and an annual budget of $130 million, we carry out our mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges
• Conducting original research to evaluate what works—and what doesn’t
• Providing expert assistance and policy guidance to reformers across the country and beyond

Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice.

Reporting to the Supervising Case Manager, the Case Manager is the front line of service delivery and key to ensuring that the program meets its mandate. The Case Manager will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts;

connect participants to appropriate services in the community to support their stabilization; and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, the Case Manager will co-facilitate pro-social and psycho-educational groups. Please note that this role is not eligible for clinical hours.

• Supervise SRP participants according to assigned tier and level by completing check-ins and treating all participants with dignity and respect
• Proactively communicate and reinforce program expectations with participants
• Work with participants to identify and address barriers to compliance with supervision requirements and court attendance
• Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals
• Referrals should align with participants’ needs and goals, including substance use, mental health, trauma, intimate partner violence, housing, education, and employment
• Monitor participants’ compliance with supervision requirements
• Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements
• Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices
• Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications
• Maintain professional and positive relationships with court staff, judges, and attorneys
• Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians
• Consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise
• Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets
• Attend project events, community events, and meetings after house as needed
• Additional relevant tasks, as necessary

• Bachelor’s degree and two years direct practice experience (e.g., therapeutic or case management), or high school degree or equivalent and six years direct practice…