Key Account Manager-Brooklyn - Rare & Specialty Products
Listed on 2026-02-03
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Sales
Healthcare / Medical Sales, Sales Representative, Medical Device Sales
Key Account Manager – Rare & Specialty Products
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow celebrates entrepreneurial culture and is driven by innovation, patient access and commitment to global vision care.
Product Portfolio Highlights
- Broad Dry Eye Disease line – VEVYE® and adjacent ocular surface products FLAREX® and FRESHKOTE®
- Peri‑operative Surgical line – TRIESENCE® and BYQLOVI™
- Rare & Specialty products – ILEVRO®, NATACYN®, VERKAZIA®
- Robust internal development pipeline – MELT‑300, MELT‑210, H‑N08, CR‑01
Job Summary
The Key Account Manager for the Rare & Specialty Products (RSP) Business Unit launches and grows market share in a defined geographic area, focusing on demand through commercial payer channel. The role reports to the Area Sales Manager and requires a self‑starter, solution oriented professional with strong organizational skills. Monthly/quarterly/annual sales revenue and product objectives are achieved through value‑based communication with ophthalmologists, optometrists, primary care physicians and support staff.
80 % travel.
Core Responsibilities
- Meet or exceed quarterly sales revenue and product goals
- Develop new customers while converting existing customer base
- Entrepreneurial mindset to analyze, develop and grow territory
- Drive demand through organic pull‑through and deploy reimbursement solutions
- Call ophthalmic and primary care professionals in defined markets
- Develop critical physician and staff relationships within assigned geography
- Utilize internal resources to develop quarterly action plans and partner with accounts
- Maintain accurate CRM record‑keeping in a timely manner
- Competent in PowerPoint, Excel, Word and Outlook
- Maintain in‑depth understanding of ophthalmic product portfolio and competition
- Articulate clinical benefits of products and solutions in a compliant manner
- Act with sense of urgency at all levels of customer care and follow‑up
- Collaborate with internal departments and peers
- Ability to travel throughout assigned geography on routine basis
- Manage expenses in a thoughtful, responsible, ethical manner
- Resourceful thinker who wins with available resources
- Liaison for customers with continual follow‑up
Qualifications & Requirements
- Bachelor’s degree in related field
- High‑energy, self‑starter mindset essential
- Ability to build, develop and foster long‑standing relationships with customers
- Ability to absorb product information quickly and offer resonant solutions
- Experience executing strategic and targeted business plans around priorities and goals
- Proficient with MS Office – Word, Excel, Power Point
- Clinical understanding of ophthalmology preferred
- Knowledge of payer landscape – Commercial, Medicare Part D, dual eligibility beneficial
- Knowledge of how physicians make decisions regarding patient care for various therapies
- Proficiency with CRM system
Position Type
Remote
Travel
Up to 80 % weekly travel in a defined territory with overnight stays potentially required
Equal Employment Opportunity
As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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