Architect & Designer, Sales

Overview

At Construction Resources and its affiliated companies, we are a trusted partner to designers, builders, remodelers, and homeowners. For over 50 years, we’ve delivered integrated solutions that help turn ideas into reality across residential, multi-family, and commercial projects. Our success is built on collaboration, craftsmanship, and a commitment to excellence. Whether you contribute on the design floor, in operations, or in the field, you’ll be part of a dedicated team that values people, quality, and continuous growth.

Our affiliated brands include Cancos, UMI/Opustone, and Bell Cabinetry.

POSITION OVERVIEW
The A & D Representative maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to expand CR market penetration within the assigned area. The A & D Representative represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

This position will be required to build and sustain productive relationships and partnerships with current customers and prospects to grow sales and to expand CR penetration with Designers, Architects and Builders’ segments.

JOB RESPONSIBILITIES

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Develops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builders as potential customers.
• Participates actively with local professional organizations linked with CR's tactics and strategies.
• Creates and executes specific plans to introduce and implement CR products in showrooms and A & D Representative accounts to create demand within the market. Expand Pompeii brand penetration by assigning more displays to qualified customers/locations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

KEY RESPONSIBILITIES

• Meets assigned expectations for profitability.
• Achieves customer objectives defined by company management.
• Completes customer account plans that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
• Meets quarterly target expectations as far as CR
  - Display program once posted.
• Visits every customer, with displays at least once per month, with mandatory report visits via email to Director of Sales.
• Strategizes, organizes assigned territory/region and plan sales calls weekly.
• Develops an action plan to approach designers, architects and builders, once fabricator leads are found during weekly visits.
• Promotes and executes product knowledge (PKs) at customer’s location and, if possible, invite customers to visit one of CR's branches.
• Actively participates and leverages branch events as ways to increase sales.

EXPERIENCE & QUALIFICATIONS

• Bachelor’s Degree or proven track record of at least 10 years of sales and marketing experience is required.
• Prefer knowledge and experience in the building material industry, in some capacity.
• Ability to develop a comprehensive understanding of CR's competitors, including their capabilities, past competitive history, and to assist in developing a plan to beat them.
• Must be detail-oriented, highly organized with a hunter mentality in developing and…