Assistant Store Manager - Brooklyn

Overview

Join the Snow Peak Team

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

This position might be a good fit for you if you…

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect—how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

• The Assistant Store Manager works closely with the Store Manager in the day-to-day operations including customer service, team building, merchandising, marketing opportunities, inventory management, and opening/closing the store.
• Lead Retail Team and develop a robust training program for retail store associates on gear, apparel, policies, procedures; recognize and suggest additional trainings.
• Demonstrate desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
• Create and manage shift schedules; verify hours worked for payroll.
• Lead monthly retail contests and leverage individual staff strengths to encourage development and motivation.
• Supervise staff for productivity and adherence to store regulations; ensure health, safety, and security rules are followed; address negative behavior and escalate discipline when necessary.
• Support Store Manager with reporting, purchase orders, and weekly fill-in duties as needed.
• Work closely with the store manager to support recruiting efforts; build, adapt, and maintain tools and reports; suggest process improvements; develop and maintain documentation and standards.
• Provide support and advice on cross-functional projects; participate in team meetings and contribute to interdepartmental process improvements, projects, or policy revisions.
• Perform other related duties and projects as assigned.

• Education/Certifications
• High School Diploma or equivalent
• Experience
• 3 years working in a retail environment
• Experience leading a team; enforcing and maintaining company policies and procedures; creating and maintaining employee scheduling
• Skills
• Ability to learn new computer programs and software
• Proficient understanding of the financial and business acumen to drive store profitability
• Proficient understanding of Microsoft Office Suite or related software
• Intermediate expertise in Excel and Word
• Intermediate mathematics and reporting
• Excellent verbal and written communication skills
• Abilities
• Ability to learn quickly; creatively solve new problems
• Ability to act with integrity, professionalism, and confidentiality
• Proficient interpersonal, negotiation, and conflict resolution skills
• Strong leadership skills with ability to motivate staff
• Excellent time management skills with a proven ability to efficiently manage multiple, concurrent, time-sensitive projects and priorities
• Excellent customer service
• Physical
• Prolonged periods standing
• Must be able to lift 50 pounds at times
• Regular interaction with the public

All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.

In…