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Licensed Team Lead - Brooklyn, NY - LensCrafters

Job in Brooklyn, Kings County, New York, 11210, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2026-01-25
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

Requisition : 915549
Store #: 000459 Lens Crafters
Position: Full-Time
Total Rewards: Benefits/Incentive Information

Lens Crafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a personal approach to eye care. Everything we do centers on sight. Quality care helps us see the joy in life. Learning from the best makes us all better. Continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. We are committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

GENERAL

FUNCTION

The Licensed Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service. Ensures customers and patients are always delighted. Assists in the achievement of store success by managing key optical and lab processes (if applicable) and systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES

While working in Retail

  • Ensure the Lens Crafters team provides unsurpassed customer service
  • Proactive and solution-driven, accurate execution and product knowledge
  • Assist customers with selections, provide recommendations, assist sales associates
  • Serve as a responsible alternate store key holder

Under current and valid state Opticianry license, perform the following: provide expertise and product knowledge on lens choices based on the patient s vision needs and OD prescription, adjust and/or repair eyewear as needed, present and dispense eyewear, perform accurate digital measurements

While working in Lab, if applicable

  • Custom fit glasses and precisely place prescription in lenses
  • Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology
  • Ensure finished eyewear meets optical standards and customer requirements
  • Create a safe working environment for all, demonstrate safe work practices
  • Responsible for basic operation, cleaning and ongoing maintenance of lab tools and systems
BASIC QUALIFICATIONS
  • HS diploma/GED
  • Current and valid state Opticianry license
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong interpersonal skills
  • Strong basic math skills
  • Sales skills
  • Problem solving ability
  • Familiarity with cash register, computers and calculators
  • Leadership and training experience
  • Edging and mounting experience
  • Basic optics knowledge and optical measurement experience
PREFERRED QUALIFICATIONS
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • Lens Crafters Final Eyewear Inspector Certification
  • Lens Crafters Quality, Fitting & Adjusting Program
  • Optical machinery/instruments experience
  • Customer service experience
  • Accu Fit Digital Measurement System certification
  • Knowledge of current store merchandise and lens options
Pay Range

$27.60 - $39.02

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

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