General Manager

Restaurant Associates

Position Title:

General Manager

Salary: $95,000 - $115,000

Other Forms of Compensation:
Bonus Plan

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards
- Best Places to Work, This is R/A !

Job Summary

As General Manager at Brooklyn Botanic Garden, this role leads the hospitality experience within a setting where food, service, and nature intersect. The position oversees dining, cafés, and a robust private events program, all thoughtfully integrated into the Garden's seasonal rhythm, sustainability values, and cultural mission. Every guest experience, from a casual daytime visit to a milestone celebration, should feel welcoming, intentional, and reflective of the Garden's unique sense of place.

This leader brings calm, visible leadership and a genuine appreciation for Brooklyn Botanic Garden as both a public space and an event destination. Success in the role comes from building strong teams, partnering closely with culinary and events leadership, and balancing hospitality excellence with operational discipline, all while honoring the Garden's role as a treasured community institution.

Responsibilities

* Lead all front of house and hospitality operations across restaurant service, cafés, and private events

* Partner closely with the Executive Chef and events leadership to align service, menus, and guest flow

* Oversee hiring, training, scheduling, and development of hourly and management teams

* Set clear service standards while fostering a supportive, inclusive, and professional culture

* Manage financial performance including labor, revenue, and controllable expenses

* Oversee event execution for weddings, corporate events, and cultural programs on site

* Ensure compliance with food safety, alcohol service, and Garden policies

* Act as a primary point of contact for client, Garden, and internal stakeholder relationships

Qualifications

* Five or more years of senior restaurant or hospitality management experience

* Background in full service restaurants, cultural institutions, hotels, or event driven venues

* Experience leading teams in high volume or high expectation environments

* Strong understanding of service standards, guest recovery, and hospitality operations

* Comfort partnering with culinary, sales, and events teams

* Financial acumen with experience managing labor and operating budgets

* A leadership style that values mentorship, collaboration, and continuous improvement

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

* Medical

* Dental

* Vision

* Life Insurance/ AD

* Disability Insurance

* Retirement Plan

* Paid Time Off

* Holiday Time Off (varies by site/state)

* Associate Shopping Program

* Health and Wellness Programs

* Discount Marketplace

* Identity Theft Protection

* Pet Insurance

* Commuter Benefits

* Employee Assistance Program

* Flexible Spending Accounts (FSAs)

* Paid Parental Leave

* Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

Req

Restaurant Associates

Michael Abbey

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