Manager - Food Safety & Quality Assurance Job Brooklyn area,New York USA,Quality Assurance

The Food Safety & Quality Assurance Manager is responsible for directing food safety, quality and sanitation programs at our Brooklyn, NY manufacturing site. This role ensures that all products meet food safety, customer, federal and state compliance.

This position will report to the Corporate Senior Quality Assurance and Food Safety Manager.

What You Will Do At Acme:

Oversee quality and food safety programs and personnel to align with organizational goals.
Ensure compliance of products and documentation with regulatory (FDA, State Health Departments, USDA), customer, and third-party standards.
Maintain Seafood HACCP certification and ensure full compliance of Acme Smoked Fish Corp.'s manufacturing processes.
Develop and implement a continuous improvement plan to exceed company and regulatory standards for products and processes.
Lead inspections by customers, GFSI, sustainability, and regulatory organizations.
Manage vendor compliance programs to ensure products and vendors meet Acme's and regulatory standards at facility and corporate levels.
Collaborate with cross-functional teams to optimize processing and distribution while adhering to food safety and regulatory requirements.
Partner with R&D and Engineering to ensure accuracy and compliance of product and process information.
Support Customer Service with food safety and quality-related issues.
Work with the sales team to address customer inquiries and requirements related to product quality and regulatory compliance through customer portals.
Maintain and analyze the consumer complaint database, sharing trend reports with management to drive continuous improvement.
Oversee finished product specifications and in-house label programs across all facilities.
Manage and update HACCP, SSOP, SOP, EMP, and GMP programs based on current scientific research and regulatory/third-party standards.
Lead corrective action plans to address regulatory deficiencies, consumer complaints, and food safety/quality issues.
Develop and implement a robust pathogen control program, including:
Training guidelines for Good Manufacturing Practices (cGMPs) and Sanitation Standard Operating Procedures.
Training for production managers, production staff, and maintenance personnel.
Manage the facility's sanitation program, including production and office areas, and maintain the Master Sanitation Schedule.
Oversee finished product testing, including test-and-hold programs.
Provide trend reports and analysis aligned with company goals and KPIs, communicating action plans to senior management.
Manage the facility's quality and food safety budget.
Ensure compliance documentation for Acme's import and export activities.
Perform other related duties as assigned.

Supervisory Responsibilities:

Manage and lead a team of skilled technical staff, fostering a culture of quality and food safety.
Provide training to enhance knowledge across production, maintenance, management, and sanitation teams.
Set clear performance expectations, establish individual and team goals, and deliver regular, constructive feedback to drive success.
Conduct performance evaluations, providing timely and actionable feedback to direct reports.
Manage employee discipline and termination in accordance with company policies.
Act as a champion of the company's core values, leading by example for direct and indirect reports.

Your Education & Experience:

Bachelor's Degree in Food Science, Biology, Microbiology, Chemistry, or related field.
5+ years in food manufacturing required, with 3+ years in the Technical and Quality function preferred.
3+ years of leading and mentoring teams required.
Experience working within an FDA or USDA regulated facility.

Your Skills & Abilities:

Exceptional attention to detail with strong organizational skills to manage multiple projects simultaneously.
Team-oriented with demonstrated ability to collaborate effectively in diverse groups and influence others.
Excellent time management and punctuality to meet deadlines consistently.
Proficient in basic mathematical skills and functional/technical capabilities relevant to the role.
Strong written and verbal communication skills in English;
Spanish proficiency is a plus.
Adva…


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