Veterinary Receptionist

Salary

Salary: $20.00-$22.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position with consistent hours on Friday and Saturday, 9:00 AM–5:00 PM.

Pure Paws Veterinary Care of Clinton Hill is a modern, full-service animal hospital proudly serving the Brooklyn community. We offer personalized, high-quality care through comprehensive wellness services, dentistry, advanced diagnostics, and surgery. Our team takes a whole‑pet approach, creating customized care plans to support each pet’s health and happiness.

We’re a compassionate, collaborative team dedicated to strengthening the bond between pets and their families. Join us and be part of a warm, supportive practice that puts exceptional patient care at the heart of everything we do.

• Be the first point of contact: Greet clients and their pets warmly, complete the sign‑in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
• Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
• Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow‑up care.
• Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
• Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
• Create a welcoming space: Help maintain a clean, organized, and client‑ready environment—including occasionally assisting with pet‑related clean‑up to ensure a pleasant experience for all visitors.

• Previous experience in the veterinary field is required.
• Basic knowledge of veterinary terminology and procedures.
• Comfort discussing sensitive topics (e.g., end‑of‑life care, financial discussions) with empathy.
• Ability to maintain a calm, professional, and positive demeanor.

As you join our team, expect to be supported in your work and home life with:

• 401(k) with a generous company: We invest in your future while you care for our pets today.
• Employee referral bonus: Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands‑on training and mentorship: To support long‑term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands‑on animal work, or simply build a meaningful long‑term role.