Program Director

What You'll Do

As Program Director, you’ll manage HELP’s supportive housing program at HELP One Building C, a newly constructed building in Brooklyn that is part of the NYC 15/15 Supportive Housing Initiative. You’ll supervise all service staff and coordinate day-to-day activities associated with managing the supportive housing program and delivering services to tenants in 48 units. You’ll be HELP’s liaison to all funding agencies and will be responsible for meeting all program targets and ensuring quality service delivery.

Your responsibilities will include:

• Direct supervision of social services staff.
• Coordinate with DSS/ HRA or other tenant referral sources to verify tenant eligibility and provide support for ongoing maintenance of benefits.
• Liaison with the Property Manager and with security and maintenance staff to facilitate the safety and well-being of all tenants.
• Develop a strong relationship with community agencies and local community groups (i.e., Community Boards, Police Precincts, local service providers, community groups, etc.).
• Timely completion and submission of all program reports.
• Ensure the integrity of the AWARDS case management system and all other program records.
• Liaison with community leaders, businesses, and neighborhood-based organizations, developing additional program resources when appropriate.
• Liaison with all funding agencies to ensure programs are meeting all required program targets.

You're a great fit for the role if you have:

• At least three years’ experience in case management and at least three years’ management experience, including proven supervisory, staff development, program management, and budgetary skills.
• Experience working with homeless and/or at-risk populations preferred.
• Experience working with rental assistance programs and other housing subsidies preferred.
• Excellent interpersonal and verbal communication skills.
• Excellent organizational skills.
• Computer literacy, particularly with Microsoft Office applications.

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn’t contribute.
• And More !

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.