Social Media & Community Manager-Tangle Teezer

Overview

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we’re dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a “roll up your sleeves” mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

We are seeking a strategic, highly motivated Social Media & Community Manager to elevate our presence across a diverse digital ecosystem. Reporting directly to the Senior Social & Community Manager, you will serve as a key architect of our brand’s voice, managing high-growth channels and fostering deep community engagement.

The ideal candidate is a strategic operator who balances creative intuition with a rigorous, analytical approach to growth. You are deeply familiar with influencer ecosystems and platform-specific strategies—especially on Tik Tok, Instagram, Pinterest, and You Tube.

In this role you’ll get to:

• Calendar Management:
  Maintain a master content calendar that ensures a cohesive brand narrative across all platforms, while tailoring delivery to fit each platform’s unique algorithm and audience behavior.
• Strategic Growth & Analytics:
  Translate raw platform data into executive-level insights. You won’t just report numbers; you will provide the “so-what” and the “what’s next” to the Senior Manager to guide future strategy and investment.
• Commerce Management:
  Lead the execution of “commerce-first” content, including the end-to-end management of Tik Tok Shop and integrated social commerce features.
• Trend Forecasting:
  Stay ahead of the curve by identifying emerging trends, sounds, and platform features before they go mainstream.
• Community & Relationship Management:
  Move beyond reactive moderation by actively seeking out and engaging in relevant conversations across the social ecosystem—building bridges with niche communities and potential brand advocates.

What we are looking for in you:

• Experience:
  
  5+ years of experience in social media management, ideally within a fast-paced beauty, fashion, or lifestyle brand.
• Platform Mastery:
  Expert-level knowledge of Tik Tok, Instagram, Pinterest, and You Tube, including a deep understanding of how unique algorithms reward different types of engagement.
• Analytical Rigor:
  Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights). You must be comfortable reporting on KPIs across all core platforms.
• Proactive Mindset: A proven “self-starter” who takes ownership of projects, thrives in autonomy, and brings new, data-backed ideas to the table.
• Content Creation & On-Camera Presence:
  Comfortable being the face of the brand for Shorts/Reels/Tik Toks and possessing basic mobile video editing skills (Cap Cut, etc.).
• In addition to your platform expertise, you will bring established people management experience, enabling you to lead, develop, and align team members to deliver consistent, high quality output that supports our brand’s strategic objectives.

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud:
  We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic:
  We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion:
  We are champions of one another, our brand, and our environment.

Join us…