Assistant Director of Residential Services

1358 56th St, Brooklyn, NY 11219, USA

Posted Tuesday, January 27, 2026 at 5:00 AM

PURPOSE:

The Mishkon IDD Programs at The Jewish Board provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients.

POSITION OVERVIEW:

The Assistant Director of Residential Services is responsible for providing managerial and operational oversight of assigned Individualized Residential Alternatives (IRA) home(s) or Intermediate Care Facility (ICF) unit(s) serving adults with intellectual and developmental disabilities. This leadership role ensures that individuals receive high-quality, person-centered care aligned with their unique needs, preference, and goals. Operating withing the regulatory frameworks of OPWDD, DOH, CARF, and The Jewish Board’s standards.

The Assistant Director oversees all aspects of the assigned residences/units. This includes supervising Residence Managers, maintaining regulatory compliance, fostering a culture of accountability, compassion, and excellence, and providing direct coverage in the absence of Residence Managers. The Assistant Director plays a key role in interdisciplinary coordination, staff development, and overseeing the delivery of services. As a mentor and resource to residential teams, the Assistant Director ensures that programming, documentation, and service delivery consistently meet both regulatory and organizational expectations.

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):

Residential Operations & Oversight

• Manage and support day-to-day operations of multiple IRA or ICF residences.
• Ensure smooth and efficient operations: scheduling, budgeting, supply management.
• Conduct daily site visits to residential programs to observe and evaluate services.
• Ensure oversight of vehicles and physical plant maintenance (cleanliness, safety, emergency response, preventative maintenance)
• Monitor health and medical needs and report concerns.
• Monitor finances of individuals (PNA Legers, Money Management Assessments, expenditures).
• Review fire drill reports and recommended updates to Fire Evacuation Plans.
• Coordinate with Managers to support individuals’ daily living, leisure, and community integration.
• Manage program master schedules and ensure adequate coverage.

Regulatory Compliance & Quality Assurance

• Ensure compliance with State and Federal regulations (OPWDD, DOH, etc.).
• Conduct regular quality assurance checks and audits.
• Participate in internal audits and licensing inspections and address deficiencies.
• Ensure timely notifications and completion of all incident reporting and documentation.
• Ensure program documentation and billable records are accurate and timely.
• Participate in OPWDD/DOH/IAC training.

Staff Management & Development

• Supervise and support Residence Managers and assigned staff.
• Hire, train, evaluate, and provide performance feedback to staff.
• Conduct team meetings, 1:1 supervision, and ongoing training.
• Lead, couch, and support Residence Mangers in program initiatives and individual support.
• Responsible for training Direct Support Staff and Residence Managers.
• Complete performance evaluations and ensure follow-up on recommendations.
• Provide on-call support to staff during crisis/emergency calls.

Interdisciplinary Team Coordination

• Coordinate interdisciplinary team processes (clinical, nursing, residential).
• Coordinate all program elements (ISPs, IPPs, behavior plans)
• Work in tandem with:
• Nurse/LPN’s for medical care and order implementation.
• BIS for behavior plans and clinical protocols.
• Facilities for maintenance and facility issues.
• Attend and contribute to interdisciplinary team meetings.

Person-Centered &…