National Leasing Manager

Location: Brooklyn, NY (National Travel Required)

Reports To: President / VP of Property Management

Department: Property Management – Multifamily

The National Leasing Manager is a dynamic, performance-driven leader responsible for driving occupancy, optimizing leasing performance, and supporting onsite leasing teams across a national portfolio of multifamily communities. Based out of our corporate office in Brooklyn, NY, with extensive travel, this role serves as a strategic resource to underperforming assets, new lease-up projects, and high-priority markets, ensuring brand standards, operational excellence, and exceptional resident experiences.

• Lead leasing efforts at assigned communities, including lease-ups, stabilized assets, and repositioning projects.
• Provide hands-on leasing coverage at communities experiencing staffing shortages or performance challenges.
• Travel to low occupancy properties to lead property tours, close prospective residents, and maintain accurate real-time reporting in property management systems.

• Train and mentor onsite leasing consultants on sales techniques, lead management, CRM best practices, and customer service standards.
• Implement standardized leasing methods and performance benchmarks to improve closing ratios and lead conversions.
• Conduct lease audits, mystery shops, and one-on-one coaching sessions.
• Perform competitive market surveys, identify regional trends, and assist in developing targeted pricing and onsite marketing strategies.
• Partner with Marketing and Operations teams to deploy campaigns for new onboarding properties, and occupancy recovery plans.
• Prepare weekly performance summaries, KPIs, and recommendations for leadership.

• Model exceptional hospitality, follow-up techniques, and problem-resolution strategies.
• Ensure consistent application of fair housing laws, company policies, and leasing compliance.
• Conduct physical inspections to ensure leasing offices, model units, and amenity spaces reflect company standards.

• Travel frequently to priority buildings across multiple markets (approximately 60% travel).
• Quickly adapt to new markets, team cultures, and leasing platforms to provide immediate impact.

• 3–5+ years of multifamily leasing, or property management experience required.
• Proven track record of improving occupancy, lead conversion, and overall leasing performance.
• Experience in lease-up, repositioning, and problem-asset turnarounds strongly preferred.
• National or multi-site experience a plus.

• Strong understanding of Fair Housing, ADA, and local housing regulations.
• Demonstrated success in leasing.
• Excellent communication, presentation, and training skills.
• Well-versed in leasing technology platforms (App Folio, Knock, Apartment
  
  IQ, CRM systems).
• Highly adaptable, solutions-oriented, and self-motivated.
• Positive professional presence and ability to quickly build rapport across diverse markets and teams.
• Strong time-management and prioritization skills under variable schedules.

• Bachelor’s degree preferred, not required.
• Leasing certifications (NALP, CALP, or other industry credentials) a plus.
• Competitive base salary plus performance-based bonus.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match.
• Travel reimbursement, company credit card, and per diem policy.

• Primarily corporate office based plus with frequent air travel and overnight stays.
• Must be able to work weekends and evenings as needed based on market demand and property needs.