Assistant Director

Compensation

Compensation Range: $73,000 - $78,000 yearly commensurate with experience

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

The Assistant Director oversees strategic planning, implementation, and evaluation of the RAP program. This role ensures program alignment with organizational goals, compliance with funding requirements, and high-quality service delivery to clients. The Assistant Director supervises the program staff and collaborates with internal and external stakeholders to improve outcomes. This position is an in-person role, split between our East New York and 125th clinics, to ensure staff supervision and collaboration is optimal.

This position works collaboratively with a care team that includes the medical provider, client navigators, outreach staff/peers, nurse coordinator, medical case manager, and additional support and administrative staff. The Assistant Director will also be responsible for providing in-person supervision of program staff who work with clients seeking HIV treatment and related services, including the full continuum of Housing Works’ clinical and supportive services.

It reports to the Managing Director for Biomedical Prevention and Navigation Services.

The Assistant Director is responsible for managing the clinical and administrative functions by providing daily program oversight including but not limited to staff development and supervision, marketing, outreach, quality assurance, and data analysis/entry. As a leadership position in the organization, the Director is expected to exemplify the Agency’s core values and competencies and help operationalize the strategic vision and mission. Team members work with a complex population that includes people who use drugs, people experiencing housing instability/homelessness, people with mental health issues, and others experiencing the effects of social and structural determinants of health.

In addition to primary care, this position will collaborate with other Housing Works programs such as Youth and Prevention Services, OASAS Substance Use Treatment, and OMH Mental Health Care.

Primary:

• Ensure effective day-to-day management of program and contract activities with stable onsite presence
• Responsible for monitoring the service-based aspects of contracts along with delivery of direct services
• Monitor contract compliance, including but not limited to service projections, staffing records, and fiscal performance including OTPS spending
• Lead audit/site visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards
• Provides direct services to clients which include care coordination, treatment adherence counseling, and crisis intervention when needed
• Effectively manage contract budget with support from department leadership
• Provide in-person supervision to the department staff, including Program Manager, Supervisor, RA Specialist, Peers, and other staff
• Collaborate with key stakeholders at each site, including leadership clinic staff, program staff to ensure effective communication and service delivery
• Monitors programs’ enrollment and discharge trends to ensure retention and quality. Also monitors staff scheduling to always ensure adequate program coverage, as well as program financial trends to ensure targets are met at the site level
• Track and report on progress toward meeting contract deliverables
• Conduct data analysis, manage program dashboard, and performance metrics
• Lead QI activities related to process and clinical outcomes
• Liaise with funding organizations and participate in activities such as TA calls, learning collaboratives, and other program meetings as required
• Ensure high-quality client experience by ensuring all client care is coordinated across Housing Works…