Senior Manager, Recruiting & Onboarding

Overview

As the nation’s leading provider of high-quality home care services, we empower individuals to live independently, safely, and with dignity in the comfort of their own homes. Home is more than a place. It is the center of health, care coordination, and the meaningful moments that truly transform lives.

We are seeking a Senior Manager, Field Recruitment to support our New York market. This leader will play a critical role in building and executing recruitment strategies that drive impact across the business. The ideal candidate is passionate about people, energized by results, and motivated by the opportunity to shape the future of care within local communities.

This role offers the chance to do meaningful work while influencing how we attract and hire talent in one of our most important markets.

Candidates must be based in New York and willing to travel regularly throughout the market.

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What You ll Do:

• Manage the performance of the Field Recruitment team, including setting goals and ensuring they are met for multiple markets.
• Lead the day-to-day activity of the team, partnering with operations leaders and hiring managers through the full life cycle recruitment process.
• Support the design and build of a talent pipeline across specific markets, including non-traditional and diverse sources.
• Work with the business to ensure caregivers are matched appropriately and successfully with clients.
• Develop the talent team s goals around continuously refining and improving our employer brand.
• Recommend and implement both digital marketing and grassroots recruiting efforts. Execute, optimize and expand where needed.
• Lead the talent team s launch and ongoing support of new recruiting technology and processes to better support field operations.
• Support the establishment and tracking of recruiting metrics.
• Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
• Be a champion of Help at Home’s culture and values.
• Stay up-to-date of labor legislation and inform leadership and managers about changes in regulations.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

What You ll Bring:

• Understand how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers.
• Ability to lead other leaders and provide strategic direction.
• Excel at problem solving and not be afraid to change course when things are not working as intended.
• Understand the candidate and field experience and is key to achieving our goals.
• An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
• Ability to coach and manage performance.
• Flexibility to adapt to a dynamically changing environment.

• Bachelor’s degree or equivalent experience.
• At least three (3) years of management experience in recruitment; at least five (5) years of management experience overall.
• RPO or Staffing experience a plus.
• Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
• Experience building strategic partnerships with hiring teams and cross-functional associates.

• Makes staff decisions – hiring, firing
• Conducts performance reviews
• Creates and directs strategic goals
• Trains other associates
• Directs work of other associates
• Direct workflows for entire team

• Sedentary – ability to remain in a stationary position for extended periods of time.
• Ability to communicate effectively and clearly with others to exchange information.

• Regular travel on a daily or weekly basis required, even in inclement weather

The above…