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Coordination Supervisor at Mai Placement Brooklyn, NY
Job in
Brooklyn, Kings County, New York, 11210, USA
Listed on 2026-01-25
Listing for:
Itlearn360
Full Time
position Listed on 2026-01-25
Job specializations:
-
Management
Operations Manager, Administrative Management, Healthcare Management, Client Relationship Manager
Job Description & How to Apply Below
Coordination Supervisor job at Mai Placement. Brooklyn, NY.
Russian-Speaking Coordination Supervisor (HOMECARE) Brooklyn, NY (On-site) $85,000/year OverviewThis newly created Supervisor position oversees a team of Russian-speaking coordinators within a fast-paced homecare environment. You’ll play a key role in ensuring the quality, efficiency, and retention outcomes of the coordination team while providing hands‑on leadership and resolving service issues in real-time.
Responsibilities- Supervise 5–6 Russian-speaking coordinators and support their performance
- Monitor quality of service, speed of case response, and relationship outcomes
- Act as an escalation point for complex aide or family concerns
- Coach coordinators to ensure consistency in communication and problem‑solving
- Track KPIs related to case retention and response times
- Liaise with internal departments to ensure coverage and support
- Fluent in Russian (required)
- homecare coordination or related supervisory experience
- Strong leadership, accountability, and communication skills
- Ability to manage both day-to-day operations and long-term team goals
- Calm under pressure, solutions-oriented
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