Human Resources Coordinator

Position Summary

This onsite role supports day-to-day Human Resources operations with a primary focus on onboarding coordination, HRIS data accuracy, employment verifications, leave documentation support, and employee service. Employee relations and union‑related matters are handled in partnership with HR leadership; this position supports intake, documentation, tracking, and follow‑up.

• Position is 100% onsite (no hybrid/remote).
• Standard business hours with occasional flexibility based on operational needs.
• High‑volume, deadline‑driven environment; strong attention to detail required.

• Strong understanding of office operations and administrative workflow in a fast‑paced environment.
• Ability to identify HR issues, collect relevant data, and elevate matters appropriately.
• Proficiency with Microsoft Office and comfort learning new platforms and HR systems.
• Professional communication across departments; high responsiveness and follow‑through.

• High school diploma or higher.
• Proficient in Microsoft Office Suite and Internet.
• Work‑related experience, preferably with Human Resources and health care services.
• Excellent written and verbal communication skills.
• Ability to work with people of all ages, ethnic and socio‑economic groups.
• Knowledge of home care and adult care settings preferred.

• Coordinate onboarding steps for new hires; track completion and follow‑up on outstanding items.
• Maintain accurate HRIS records; generate routine reports as assigned.
• Issue employment verification letters and respond to standard verification requests.
• Coordinate employment verifications with prior employers.
• Prepare and route leave of absence documentation for review/approval; track status and deadlines.
• Provide employee service support: intake questions/concerns, document, route, and follow‑up.
• Provide administrative support for union‑related items: tracking, documentation, scheduling, maintaining records (HR leadership leads formal processes).
• Scanning, filing, answering phones, data entry, logging and tracking.
• All other duties as assigned.

• Is responsible and cooperative with employees, supervisors, residents, and visitors.
• Utilizes established channels of communication.
• Recognizes, accepts, and respects people as individuals.
• Recognizes limitations and seeks assistance appropriately.
• Responds to employee issues.
• Communicates appropriately with all levels of staff.
• Maintains a professional attitude.
• Maintains a professional appearance.

The W Group is proud to be the largest provider of senior living and adult care in the state of New York. We offer a values‑based company culture with collaboration, encouragement, and camaraderie. We provide a track to growth based on performance and a passion for learning, with opportunities to innovate and make an impact in real time.