Front Desk Agent JdV Hyatt - Brooklyn, NY
Listed on 2026-02-01
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Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep
Front Desk Agent - JdV by Hyatt Brooklyn
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey With Midas Hospitality
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in‑house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing- Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
- Sorts incoming mail and faxes for guests.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes change for guests.
- Makes, confirms, and cancels reservations.
- Has polite and exuberant phone etiquette and customer service.
- Adheres to all JDV Hyatt and Midas Hospitality standards.
- Previous experience as a Front Desk Agent is preferred.
- Has an outgoing and helpful demeanor – a heart of service.
- Has a meticulous eye for correct billing procedures.
From humble beginnings in 2006 to an enterprise driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority – people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select‑service and extended‑stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams.
That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people‑first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information:
We offer a range of benefits including, but not limited to:
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services ul>
Midas Hospitality is proud to be a drug‑free workplace and equal opportunity employer.
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