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Front Office Director — Guest Experience & Profit

Job in Brooklyn, Kings County, New York, 11210, USA
Listing for: Hyatt Hotels
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Front Office Director — Guest Experience & Profit Growth
A prominent hotel chain in Brooklyn is seeking a Front Office Manager to oversee all Front Office operations, ensuring outstanding guest service and financial profitability. Responsibilities include leading the team, resolving guest complaints, and collaborating with various departments to enhance operational efficiency. The ideal candidate possesses strong interpersonal and leadership skills along with proficiency in Microsoft Office and behavior towards guests that is courteous and proactive.

This role promotes a positive team culture and requires active participation in achieving hotel goals.
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