Per Diem Medical Assistant; FGP- Brooklyn, Multispeciality

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We have an exciting opportunity to join our team as a Medical Assistant (FGP) – Brooklyn, Multispeciality. In this role, the successful candidate will assist physicians and/or Advanced Care Practitioners and nurses in providing patient care. Responsibilities include validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks such as scheduling appointments, answering phone calls, and performing data entry.

• Escort patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalating issues
• Answers phone calls
• Reviews and responds to inbox messages
• Follows up on Rx refill requests
• Assists physician with patient intake & transcribing visit into EPIC
• Performs other duties as needed

• Completes necessary intake including vital signs and other tests within scope of practice
• Follows guidelines for validating patient medical records when accessing and updating information, including patient name and date of birth
• Assists with maintaining patient flow to and from exam rooms and treatment areas; assists in escorting patients and specimens throughout the facility
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures translation services or equipment are in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of specimens per policy & procedure
• Performs point‑of‑care testing such as EKG, glucose testing, pregnancy test, urinalysis, with required competency documentation
• Preps appropriate patient encounters ensuring all relevant information is up‑to‑date including bloodwork, radiology images, medications, and past medical history
• Reviews and imports any “Prepare for Your Visit,” “Outside Information,” and patient history prior to provider encounter
• Works with clinical team to ensure log books related to equipment, specimen collection, and other safety measures are followed per FGP standards
• Supports MIPS workflows by updating medical records with vital signs and histories; may also scan and upload diagnostic reports
• Maintains patient privacy in line with HIPAA standards
• Handles appropriate patient calls and documents outcomes; refers all clinical questions/concerns to RN or provider
• Assists with inbox message management, including medical advice requests per best practices
• Utilizes EPIC functionality to review and update patient records and maintain communication with peers and supervisors
• Assists physicians with procedures and/or set‑up as needed per specialty
• Stocks exam/treatment rooms and supply closets; communicates when supplies need replenishing
• Cleans and sterilizes designated equipment after use per policy
• Supports FGP clinical quality management…