Program Director-OA

Certified Community Behavioral Health Ctr (CCBHC)
2581 Atlantic Ave
Brooklyn, NY 11208, USA

The Program Director is responsible for the overall operation and for the coordination of all therapeutic services. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines.

Ensures adherence to program philosophy and regulations.

ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.

• Directs clinical treatment services provided to clients, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness.
• Maintains a safe and therapeutic environment.
• Authorizes intake and discharge decisions. Oversee the intake and pre-placement process: interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff.
• Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service.
• Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.
• Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available.
• Reviews crisis assessment of clients with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual client, and staff actions during a crisis situation.
• Inform staff of community resources and ensure that staff are accompanying clients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident.
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Regularly directs meetings concerning clinical issues.
• Coordinates the treatment team, which will include the client, family/support network, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate.

• Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff with the suspense established by the Human Resources Department.
• Ensures staff compliance with the agency’s time and attendance policy; recommends disciplinary action for those out of compliance.
• Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions.
• Conducts staff supervision in accordance with agency and division policy.
• Administers disciplinary actions in accordance with agency and division policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed.
• Reviews…