Dental Receptionist at Family Dentistry Brooklyn, NY

Dental Receptionist job at New York Family Dentistry. Brooklyn, NY.

Competitive Pay: Hourly rates start at $25/hr
, with higher compensation available for candidates with extensive experience!

• Oversee and manage patient scheduling across multiple locations, ensuring provider efficiency and patient satisfaction using Dentrix Ascend, Open Dental, or similar software.
• Lead front office operations
  , streamlining patient check-in/check-out, documentation accuracy, and workflow coordination.
• Be the primary point of contact for patient inquiries, providing clear and compassionate communication regarding treatments, financial policies, and appointment logistics.
• Maintain meticulous patient records
  , ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
• Coordinate with providers, treatment coordinators, and dental assistants to ensure smooth patient flow and high-quality care.
• Train and mentor junior receptionists and administrative staff
  , fostering a culture of professionalism and exceptional service.
• Optimize scheduling strategies to maximize provider productivity while keeping wait times minimal.

• 5+ years of experience in dental reception, front office administration, or a similar senior role.
• Proficient in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
• Strong leadership skills
  , with the ability to train, mentor, and oversee front office staff.
• Exceptional problem-solving abilities to handle high-volume, fast-paced environments confidently.
• Excellent communication and interpersonal skills
  , with a warm, patient-first mindset.