Strategic Customer Success Manager — Onboarding
Job in
Brooklyn, Kings County, New York, 11210, USA
Listed on 2026-01-28
Listing for:
Orb
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A next-generation software firm located in Brooklyn is seeking a Customer Success Manager to oversee customer onboarding and renewals. This role involves working closely with various teams to maximize customer value and engage directly with clients on their use cases. Ideal candidates will have 5+ years of SaaS or B2B experience, excellent communication skills, and a consultative approach to improving customer experiences.
Competitive compensation between $140K and $160K is offered.
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