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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

CX Leader: Scale Customer Experience & Delight

Job in Brooklyn, Kings County, New York, 11210, USA
Listing for: Bandit Running
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 115000 USD Yearly USD 100000.00 115000.00 YEAR
Job Description & How to Apply Below
A pioneering performance brand in Brooklyn seeks a Customer Experience Manager to enhance their service team and drive customer satisfaction. This role entails managing support processes, optimizing customer service systems, and turning feedback into actionable insights. Ideal candidates will have three years in customer experience at a DTC brand, strong management skills, a detail-oriented and analytical mindset, and proficiency in CX tools.

Competitive salary and comprehensive benefits are offered for this full-time role.
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