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Customer Service Rep HelpDesk/Support Bilingual Technical Support

Hybrid Customer Experience Associate - Jewelry

Job in Brooklyn, Kings County, New York, 11210, USA
Listing for: Catbird NYC
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
A prominent fine jewelry company in Brooklyn is seeking a Customer Service Associate to enhance their Customer Experience department. This hybrid position involves supporting customers across multiple channels while managing operational tasks behind the scenes. The ideal candidate should have at least one year of experience in customer service, possess strong problem-solving skills, and thrive in an administrative environment. Experience in luxury brands and familiarity with Kustomer or POS systems is a plus.
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Position Requirements
10+ Years work experience
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