Call Center/Front Desk SPANISH
Job in
Brooklyn, Kings County, New York, 11201, USA
Listed on 2026-01-20
Listing for:
LaSante Health Center
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Hours:
9-5
Medical Front Desk/Call Center
LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.
Responsibilities:
* Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
* Record information accurately into ECW
* Provide assistance and information to enhance patient experience.
* Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
* Assist with additional tasks and projects as directed by supervisor.
Qualifications:
* Verbal communication skills
* Customer service experience
* Active listening skills
* Computer literate
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