Arena Tour Guide

Join to apply for the Arena Tour Guide role at Barclays Center

Position Title:

Arena Tour Guide
Department:
Administration

Reports to:

Manager, Operations Administration
FLSA Status:
Non-Exempt / Part-Time Hourly
Union Code:
Non-Union
Minimum Pay Rate: $30.00/hour
Maximum Pay Rate: $30.00/hour

Are you someone who thrives on spontaneity, loves entertaining, and can adapt on the fly to create an unforgettable experience? We want you to join our team as a Tour Guide at Barclays Center!

As an Arena Tour Guide, you’ll be the face of our iconic venue, guiding guests through our rich history and sharing fascinating stories, while keeping the tour fun and engaging. You’ll need to think quickly, adjust your approach based on the group, and personalize each tour to ensure it’s exactly what the guests want—making it a memorable experience they’ll recommend to everyone they know.

• Lead engaging, adaptable tours:
  Guide guests through the arena, sharing rich history, anecdotes, and behind-the-scenes insights, while shifting focus or pace based on guest interests and energy.
• Create memorable experiences:
  Read the room and adjust storytelling, tone, and pace to keep the experience lively, interactive, and entertaining.
• Think on your feet:
  Answer unexpected questions or switch up the tour route based on time constraints or group preferences.
• Provide excellent customer service:
  Help guests feel at ease and leave with a positive impression.
• Personalize the tour:
  Tune into the group vibe and tailor the tour to interests, ensuring no two tours are the same.
• Highlight arena history and features:
  Emphasize key moments and unique aspects, adjusting focus to match guest interests.
• Encourage recommendations and positive reviews:
  Inspire guests to share their experience on social media and with friends and family.

• Dynamic personality and flexibility:
  Energetic, charismatic, and comfortable adapting to changing circumstances.
• Excellent communication:
  Ability to memorize a script, speak clearly, and engage guests authentically.
• Quick thinker:
  Able to adapt to real-time feedback and unexpected events.
• Passionate about history and storytelling:
  Ability to weave engaging stories into the tour.
• Customer-focused:
  Genuine desire to make each guest feel valued and ensure an exceptional experience.
• Experience in public speaking or guiding:
  Helpful in engaging an audience.
• Flexible availability:
  Willingness to work varied hours, including weekends and holidays.

• A fun and dynamic work environment:
  Each tour is different, offering opportunities to meet people from around the world.
• Room for creativity:
  Shape the tour with quick thinking and personality.
• Competitive pay & benefits:
  Hourly rate with exclusive discounts for Barclays Center employees.
• Training & Attire:
  Training provided;
  Brooklyn-themed attire provided.

Review the script for the self-tape:

Submit your self-tape through:

Finally, submit your application through the link above as soon as possible. Rolling auditions until all roles are filled.

Legends Global reserves the right to change or modify the employee's job description at any time during the employment relationship.

• Entry level

• Part-time

• Management and Manufacturing

Referral information and additional postings follow; not required for the role description.