Family Advocate

POSITION TITLE: Family Advocate

DEPARTMENT: Early Childhood

LOCATION(S): Brooklyn, New York

REPORTS TO: Family & Community Partnership Coordinator

SALARY RANGE: $37,828.56 - $48,636.72

DATE: January 2026

SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs.

JOB SUMMARY: The Family Advocate is responsible for carrying out the Parent, Family, & Community Engagement (PFCE) component of the program in connection with the partners School Readiness Goals (SGR), & areas of Eligibility, Recruitment, Selection, Enrollment, & Attendance (ERSEA) as per the Head Start Program Performance Standards (HSPPS) to ensure high quality service delivery in accordance with local, state, & federal regulations.

Field work is required along with meeting families/planning/record keeping/training.

EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS:

• Required to have at minimum a credential/certification, Associates or Bachelors degree in social work, human services, family services, counseling or a related field;
• Experience working with families of children from birth to 48 months
• Ability to work effectively as a member of a team & independently
• Experience, training, and skills in assisting the parents of young children in advocating and decision-making for their families. Ability to develop positive relationships with children and parents
• Working knowledge of local community-based agencies and resources.
• Proficiency in Microsoft Word & Excel, knowledge of web-based data systems.
• Must be able to work flexible hours to meet the needs of the families
• Participate in required professional development activities to enhance skills
• Maintain certification in CPR and First Aid
• Bilingual English/Spanish strongly preferred

PRE- EMPLOYMENT REQUIREMENTS:

• Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, tdap, MMR (fees may apply)
• Obtain Mandated Reporter training certificate (every 2 years) and comply with agencys policy and procedure regarding identification and reporting of child abuse and neglect
• Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment.
• Meet all employee health requirements in Article 47 (DOHMH) and Head Start Performance Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the direct supervision of the Family Services Coordinator, the Family Advocate shall be responsible for:

• Identifying, recruiting and enrolling prospective families through outreach and in accordance with Eligibility regulations.
• Support the center director with maintaining 97% of enrollment at all times.
• Family Partnerships:
  Manage a caseload of families including but not limited to: developing and maintaining strengths based relationships with families. Collaborate with families to establish and achieve family goals. Identify resources in the community and track progress in achieving family goals ( Family Partnership Agreements)
• Community Partnerships:
  Provide families with appropriate referrals and follow up with families and service providers on referrals
• Record Keeping:
  Enter child and family information into the approved child tracking system database (COPA systems). Assist with collecting child health medicals and dentals. Maintain and provide data for the annual Program Information Report (PIR). Record, monitor and follow up on referrals for support services and ensure that all documentation is current in the child's file to ensure compliance with Head Start Performance Standards/Head Start Act 2007
• Governance:
  Encourage families to participate in Program Governance Meetings
• Service Coordination:
  Maintain constant contact with partner providers in order to integrate family partnership goals with classroom efforts.
• Assist in the planning & facilitation of parent involvement activities & events
• Participate in home visits when necessary in regards to any follow-ups, attendance or routine visits
• Effectively communicate with children, families, staff, management, and community partners
• Ability to comprehend and implement the Head Start Performance Standards and policies…