Wholesale Operations Manager

Overview

Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel & gear for goal-driven runners. Our mission to "Evolve Running" guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high-bar for disruptive excellence across product, experiences & content.

Our vision is to build an enduring, iconic brand that breaks down barriers & inspires greater passion & participation in the sport we love.

• Lead wholesale order fulfillment and shipping, serving as the primary point of contact from order placement through delivery
• Oversee outbound wholesale shipping from factory and/or 3PL to customer, managing order tracking, delivery timelines, and proactive partner communication to ensure accuracy and a premium experience
• Prepare, review, and manage all shipping and export documentation, including commercial invoices, packing lists, customs forms, and compliance requirements
• Partner with Wholesale, Logistics, and Finance to evaluate, implement, and optimize systems and workflows for customs, duties/taxes, and international shipping across markets
• Optimize delivery costs through carrier selection, rate negotiations, shipment consolidation, and incoterm strategy
• Identify and drive opportunities to reduce landed cost and improve delivery efficiency, while maintaining service levels and partner expectations
• Track and report on wholesale fulfillment performance, flagging risks early and driving continuous improvement across delivery timelines, costs, and execution

• 3-4 years of experience in wholesale operations, fulfillment and logistics, for a high-volume DTC or apparel retail brand, ideally a startup
• Deep understanding of small-parcel shipping, carrier rate structures, and cost-optimization
• Hands-on experience with implementing and managing ERPs and B2B platforms such as NuOrder, ensuring accurate order flow, inventory, invoicing, and reporting
• Proven ability to manage international wholesale operations, including global shipping, customs documentation, duties, and cross-border logistics, while maintaining high service levels for B2B partners
• Proficiency in managing inventory across systems using a Warehouse Management System, ERP and Shopify
• Highly analytical and detail oriented, with the ability to translate data into action using Excel, Google Sheets, and reporting tools
• Relentless focus on process improvement, accuracy, and long-term scalability
• Strong operator mindset with the ability to think strategically and execute quickly through ambiguity
• Clear, effective communicator who collaborates cross-functionally and drives accountability across teams and external partners

• This is a full-time, in-office role based in our Greenpoint, Brooklyn Headquarters
• Competitive base salary + equity
• Comprehensive health, dental, and vision benefits and flexible PTO
• Rocket-ship level momentum with a career-defining opportunity at-hand
• Pay range $90,000-$95,000.

At Bandit, we re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion.

We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.