Hospitality + Luxury Partnership Manager

Hospitality + Luxury Partnership Manager

Join to apply for the Hospitality + Luxury Partnership Manager role at LIVun Ltd .

Base pay: $90,000.00/yr - $/yr.

As the Hospitality + Luxury Partnership Manager you will work at one of LIVunLtd’s luxury residential buildings to oversee concierge services, day‑to‑day facility operations, staff management, programming events, and company policies and procedures. You will be the main point of contact for concierge requests, manage the Lifestyle Associate(s), and curate local luxury vendor partnerships.

• Serve as the resident's point of contact for lifestyle experiences and amenities.
• Coordinate programs, activities, classes, and events on property with the corporate Creative Team.
• Ensure LIV-approved branding assets are prominent throughout the property.
• Execute and host on‑site programming events and functions.
• Reconcile and submit invoices for all purchases and expenses.
• Develop and maintain strong relationships with local businesses, restaurants, and preferred luxury vendors; provide resources and referrals to residents.
• Maintain a “Neighborhood Guide” for local businesses in proximity to the property.
• Dress professionally and polish; wear corporate approved LIV apparel when applicable.
• Ensure all amenities, facilities, and components are operational for daily use.
• Monitor package service and dry cleaning; log and assign maintenance requests.
• Oversee day‑to‑day facility operations, including upkeep, cleaning, and maintenance of equipment.
• Ensure compliance with safety, emergency, incident, and accident protocols.
• Communicate effectively with residents, supervisors, building management, and ownership regarding operational needs and occurrences.
• Train, educate, monitor, and coach on‑site staff on facility procedures.
• Report issues to property management (e.g., HVAC, lighting, plumbing, painting) and track KPI’s for client updates and performance monitoring.
• Promote and coordinate LIVunLtd’s personal training sessions, private instruction, and massage services for residents.
• Display and stock marketing materials on‑site.
• Relay fitness programming feedback and requests to the Wellness Director.
• Maintain daily and seasonal pool operations; hire, train, and manage seasonal lifeguard staff; monitor attendance and performance.
• Record daily chemistry and health inspections; report issues or repair needs to management and pool service provider.
• Identify and propose repairs, annual maintenance, and upgrade items.

• Minimum 2 years of experience in luxury hospitality, fine dining, high‑end travel, or luxury retail.
• In‑depth knowledge of New York City and Brooklyn attractions, nightlife, restaurants, and shopping.
• Enthusiastic, passionate, and knowledgeable about the hospitality industry.
• Thrives in a dynamic, fast‑paced environment.
• Excellent verbal and written communication skills.
• Superior time‑management skills.
• Knowledge of multiple languages is an additional asset.
• Knowledge of Building Link and Salesforce are bonus qualities.
• Proficiency in Google Suite.
• Ability to work independently with remote supervision.
• Ability to work with all levels of staffing, other management and clientele.

• Growth opportunities.
• A fun, friendly, professional working environment.
• Competitive compensation.
• Health, dental, vision benefits; 401(k); life insurance (for eligible team members).

Being a third‑party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position. LIVunLtd is committed to the safety and well‑being of our employees, vendors, and clients, and follows regional guidelines that mandate COVID‑19 vaccination and testing requirements.

This job description is intended to describe the general requirements for the position and is not a complete statement of duties or responsibilities. Other duties may be assigned as necessary. LIVunLtd is an equal opportunity employer. All personal information will be kept confidential in accordance with EEO guidelines. Must have legal right to work in the United States.