Office Manager

THE ORGANIZATION

Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges;
• Conducting original research to evaluate what works—and what doesn’t;
• Providing expert assistance and policy guidance to reformers across the country and beyond

Brooklyn Justice Initiatives offers people an opportunity to change the direction of their lives. The program transforms how people navigate the legal process of criminal court in Brooklyn, NY, and helps them avoid the harmful effects of incarceration. It provides meaningful early diversion, supervised release for people awaiting trial, and alternative sentencing options.

Brooklyn Justice Initiatives is seeking an Office Manager. Reporting to the Deputy Project Director of Alternatives to Incarceration, the Office manager will coordinate administrative, fiscal, and front desk operations for the Alternative to Incarceration and Early Diversion portfolio.

• Reconcile organizational credit card transactions and prepare monthly expense reports in a timely manner; conduct any necessary follow ups with vendors, the Center's Accounts Payable team, and/or other appropriate staff;
• Submit and monitor purchase orders and invoices, and liaise with the Center's Fiscal department for expense tracking;
• Oversee procurement of office supplies, program materials, and other necessary items, ensuring fiscal responsibility;
• Maintain accurate digital and physical records of office expenses;
• Build and maintain internal mechanisms to keep track of purchase request, receipts, and invoices;
• Maintain systems to receive staff request for purchases; keep track of inventory of program and office supplies; ensuring all supplies are well stocked and organized across BJI office locations (courthouse and community office); and
• Manage incoming and outgoing mail and packages between office spaces (courthouse and community office)

• Provide direct supervision to administrative staff, temporary staff, interns, and volunteers;
• Ensure front desk coverage during operating hours by coordinating schedules and providing backup coverage when necessary;
• Support onboarding of new staff, completing office tours and orientation, including workstation setup, coordinating any keycards, work IDs, and distribution of other necessary materials;
• Assist team members with ad hoc administrative tasks and special projects as needed; and
• Attend required team meetings, trainings, supervisions, and community events (when requested)

• Oversee daily operations for the front desk and waiting room area, ensuring a professional, organized, and welcoming environment;
• Greet visitors and participants, collect basic information, and notify appropriate staff of participant arrivals;
• Address participant needs promptly and professionally, distributing program supplies as needed;
• Monitor and address incoming phone calls, connect callers to appropriate staff or agencies, and take messages when required

• Work with supervisors, security officers, or other appropriate staff to address emergency situations, crises, or escalations within the office;
• Ensure participant and staff safety by adhering to established protocols and responding to urgent situations effectively; and
• Maintain and update the site’s emergency action plan and coordinate trainings for staff

• Resolve facility-related issues by coordinating with the Center's Facilities department, landlord, and/or OCA/DCAS;
• Coordinate with contractors or subcontractors for on-site repairs or maintenance;
• Liaise with the Center's Tech Department to address technology needs, initiate service tickets, and maintain in-house tech request…