Retail Product & Pricing Manager

Additional Considerations (if Any)

Must be 18+.

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title
:
Retail Product & Pricing Manager

Department
:
Grocery

FLSA
:
Non-Exempt

General Function
:
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software. The duties of this position are performed in the retail location, onsite.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of GM, Perishables, and Store Operations;
Service Managers

Positions that Report to you:
Retail Product & Pricing Specialist

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork, generates a friendly atmosphere by encouraging employees to greet and speak to customers, providing prompt, courteous, and efficient service to customers, and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by:
  • Escorting them to the products they’re looking for.
  • Securing products that are out of reach.
  • Loading or unloading heavy items.
  • Making note of and passing along customer suggestions or requests.
  • Performing other tasks in every way possible to enhance the shopping experience.
• Determines department goals with store management.
• Supervises all personnel within the Product Management Department.
• Establishes a schedule and daily work plan for the Product Management Department.
• Maintains department supplies and replenishes as needed.
• Assists store management with gross profit analysis and other management reporting functions.
• Ensures inventory information is accurate for monthly inventory.
• Oversees the maintenance of the product management applications and trains other store personnel.
• Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.
• Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
• Oversees special buys to ensure accuracy of parameters in product management application.
• Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy.
• Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.
• Ensures obsolete and discontinued inventory is reduced for quick sale. Monitors excess inventory and works with store management to minimize.
• Monitors and reports on damage/unsaleables and implements solutions to reduce them.
• Approves/edits replenishment and ad orders.
• Ensures price changes and product information changes for all items are completed in a timely manner.
• Assists department managers with questions concerning product management in their department.
• Works with DSD vendors, checks in and balances vendor invoices.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

• Assists in other areas of store as needed.
• Reviews equipment needs of the Product Management Department and makes recommendations…